Tuesday, 21 July 2009

How to find the online timetable

Here at the LRC, we are asked about where to find the online timetable and how to use it. We thought these instructions may be helpful:
  • From the QMU website
  • Go to the 'Quick Links' at the top right hand corner of the homepage and choose 'Timetable' in the scroll down menu or
  • Click on the blue box at the bottom of the homepage entitled 'Timetable for Students' where you will be directed to the timetables information webpage

We suggest that you start by printing the 'Guide: how to view your timetable' as this will provide step-by-step instructions. You will then be ready to access your timetable and can do so by clicking the link 'Access your timetable: http://o.qmu.ac.uk/o!Web/ '

If you experience any technical difficulties in accessing your timetable, please contact either timetable@qmu.ac.uk or the relevant School Office.

Friday, 17 July 2009

Feedback from the student survey: Printing

Printing - and in particular colour printing - featured in responses to the recent LRC user survey. Since we moved to the new campus two years ago, colour printing has been managed by our print-room provision through an external company called ServicePoint. Feedback, however, has usually highlighted the relative inaccessibility of this service and of course the prohibitively high colour print costs.

Up until recently, colour printing in our type of environment has only really been feasible using colour laser technology and this has been expensive both to procure the devices as well as in the final cost per page. However, the manufacturer of our imaging equipment - Hewlett Packard - has developed a new technology called Edgeline that dramatically reduces the cost of the final output.

As a result of this, we are undertaking a second trial of an Edgeline device this summer (the first trial earlier this year was unsuccessful) to ensure it operates within our infrastructure and we can use existing print accounts and smartcards to manage printing and copying on the device. We are hoping that this second trial will be more successful and if it is, we will deploy a device in the LRC for the coming academic year. All being well, costs for printing an A4 colour page will be dramatically lower than they currently are via the print-room.

Also this summer, we have undertaken the annual review of our print costs, looking at our supply chain as well as how we compare to others. Below is a comparison table for some other Scottish universities who openly publish their print costs:

With the exception to colour printing described above, we intend to keep our print costs as they currently stand. Please think of the environment before choosing to print or copy a document. Remember, you can reduce print costs by half by printing 2 pages per side (equating to 4 pages per sheet of paper). You can also scan to email or your Z: drive from all our MFDs, rather than photocopy.

Friday, 10 July 2009

Using digitised articles or book chapters in your WebCT modules

It is not too early for Academic Staff to submit Scanning requests now to the LRC Scanning Services if you would like to include digitised copies of articles or book chapters/extracts as PDF files in your WebCT modules in the new academic year.

To fulfil the requirements of the Copyright Licensing Agency, you will need to submit a request form for each item - even if it is the same item that was included in the last academic year.

The online CLA Scanning Request form is available on the LRC website, at http://erc.qmu.ac.uk/library/index2.php.

May we please remind all Academic Staff that under the terms of the CLA Scanning Licence, the preparation and distribution of digitised copies is restricted to the LRC Scanning Service. Please do not make and upload digital copies of articles or book chapters/extracts yourself as this would be in contravention of our Photocopying and Scanning Higher Education Licence.

May we also remind you that instead of including articles from E-Journals or chapters from E-Books in your WebCT modules, you should instead include permanent links to these items. These links will then allow access to authorised users as required under the terms of the electronic resources licences. The LRC Scanning Services will be happy to provide you with the permanent links for articles from E-Journals or E-Books.

More information about what can be digitised and uploaded to WebCT under the terms of the Licence can be found on our Scanning Services webpage - http://www.qmu.ac.uk/lb/IFAS_CLATrialScanningLicence.htm

Please bear in mind that the CLA may carry out, at any time, an audit of any material included in WebCT and that non-compliance with the regulations could result in our Licence being revoked and a large fine.

Please contact Nik Hussin at the LRC if you have any questions about the Scanning Licence and the Scanning services that the LRC offers.

Thank you for your co-operation.

Wednesday, 8 July 2009

Top tip for the Remote Desktop

If you need to open or save files to a USB drive, plug the drive into your local computer or laptop before connecting to the Remote Desktop.

Monday, 6 July 2009

Feedback from the student survey: Loan Periods

Over the summer vacation the LRC is considering changes to loan periods and our charging structure. This is due in part to comments received from the recent LRC survey.

Students have commented in particular on the length of time that DVDs can be borrowed, which is currently 1 day. We are looking at ways of perhaps increasing this loan period to 2 or 3 days. However, we are aware that some students need a “quick turn-around” of stock, as they often need access to a particular DVD for a module, so their needs will be taken into account.

Other LRC users have said that they would like the books in the Short Loan Collection to be available for longer than 4 hours. The items in this area are reviewed at regular intervals with the help of the teaching staff of the University. We will continue to liaise with the teaching staff to ensure that the loan periods for these particular items best suit the needs of all users.

Our charging structure is in place to ensure that the maximum number of users get access to LRC material. Most libraries charge fines to encourage the return of items. However the charges we currently have in place will be revisited over the vacation to ensure that users are not charged unfairly.

Thursday, 2 July 2009