Friday, 17 September 2010

"You said, we said"...further comments from the 2010 Student Survey

This blog entry relates to your comments on our Resources. 60% of respondents were either very or fairly satisfied with the range of book stock, ebooks, print journals and e-journals. Satisfaction levels increased to 72% when asked about the range of databases. We understand that our users like to have full-text whenever possible. We are working with our academic colleagues to ensure that our range of material covers the whole of the QMU curriculum as closely as possible.

72% of our respondents were very satisfied or fairly satisfied with the availability of IT. However this falls to 58% when the same is asked of the availability of the MFDs. We have found that there is sometimes a queue for the MFDs nearest the Self-Service machines in the LRC and it may be this that is causing the lower response. We have lots of other MFDs elsewhere in the LRC, so please ask at the Service Desk if you are unsure of the nearest set of machines. The Self-Service machines themselves seem to be very popular – over 75% of respondents were very or fairly satisfied. We’ve just installed some new software on them this summer – if you have any concerns as to the operation of the new software just let the staff at the Service Desk know.

Monday, 13 September 2010

New catalogue - new look - login changes

Some of you may have noticed that our library catalogue has changed over the summer. We waved goodbye to iLink on the 31 August and said hello to the new library catalogue on the 1st September. We don't have a new name for the library catalogue - it is what it is and that is what it's called. You can find it on our quick links toolbar on our homepage or clicking here.



The first thing you will notice when clicking on the link is that you are taken directly to the catalogue and not a log in screen. You can start searching for Lynch's Corporate strategy or Polgar's Introduction to research in the health sciences or whatever you desire to see if there are any lendable copies available straightaway.



You can still log in to your own library account to keep track of how many books you have checked out, renew books and cancel holds. The great thing about the new library catalogue is that you log in with your network username and password - the same one you use to log in to WebCT etc! Click on the My Library Account button or the more discreet login link on the top right hand side of the screen.



We understand that the new catalogue may take a bit of getting used to. We've added a few drop-in sessions to our workshop timetable in the first week of October to help get you started with Using the library catalogue.